RoveaLine Technical Support

Color studio help · August 17, 2026

RoveaLine is an interior color studio. Use this page for product help, permissions, credits, and generation issues.

Support email: support@rovealine.com
Please include your iOS version, app version (Settings → About), and a short description of the steps you took.

What RoveaLine does

Generation ownership

Image-to-image restyle is powered exclusively by self-developed AI models that we run ourselves. We do not send your uploads to third-party AI vendors for inference, training, or storage on their systems.

Facial data

RoveaLine does not collect facial biometrics, faceprints, or face-based profiles. Room photos are processed as whole images for color and restyle only. If a person appears in a photo, we do not use that image to identify them.

Camera and Photos

If capture or upload cannot open the camera or library, open iOS Settings → RoveaLine and enable Camera and Photos. RoveaLine only reads the image you choose for a palette or restyle job.

Credits

Extraction and generation each show their credit cost in the app before you confirm. Buy additional credits in the Credit Store. Purchases and refunds are handled by Apple. If a purchase succeeded in the App Store but credits did not appear, email support with the Apple transaction date and product name.

Refund requests: Apple Support or reportaproblem.apple.com.

Generation did not finish

Check your network connection and try again. Credits are deducted only after a successful restyle. If an overlay stays on screen, force-close RoveaLine and reopen. Server-side drafts, if any, are deleted within 48 hours—save results to Archive when you are happy with them.

Guest profile

RoveaLine runs in guest mode. No registered account is required. Edit nickname and avatar in Settings → User Information. Settings → Delete Account permanently erases local palettes, spaces, credits, and profile data on this device.

Privacy and terms

Privacy Policy · Terms of Service

Contact

Email support@rovealine.com. We aim to reply within two business days.